Compatibility Requirements


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Flash/Flex Viewer

Supported Browsers

Our publication platform is compatible with several browsers on various operating systems.

The following browsers are officially supported:

  • Firefox 3.x-20.x (Windows, Mac, Linux)
  • Internet Explorer 8.x-10.x (Windows)
  • Internet Explorer 7.x (Windows)[1]
  • Safari 4.x-6.x (Windows, Mac)
  • Chrome 2.x-23.x (Windows, Mac, Linux)

Although we do not officially support the browsers listed below, they have been reported to work with our publication platform:

  • Camino 1.6.x (Mac)
  • Konqueror 4.2.x (Linux)
  • Opera 9+[2]

Using older browsers, non-compatible browsers or disabling browser features, such as Javascript, Flash, cookies and SSL, may reduce platform functionality.

Internet Connection

A broadband connection is required to view our digital editions. Due to the nature of our digital publishing platform, dial-up connections simply do not have enough bandwidth to achieve a satisfactory reader experience.

Adobe Flash

The Adobe Flash Player plugin (version 8 or higher) must be installed for your particular browser to view the Flash version of the publication platform.


If you are accessing our website through a firewall or proxy, check with your network administrator to determine if cookies are permitted. Also if you are using a proxy (depending on your settings) you may not always be viewing the most current version of the publication platform.

Pop-Up Blockers

If you have a pop-up blocker installed, it may also prevent some functionality on the publication platform.

Display Resolution

Our viewer requires a MINIMUM resolution of 1024x768. Higher resolutions are supported and recommended.

HTML5 Viewer

Supported browsers

  • iPad/Phone - iOS 5+ Safari
  • Desktop - Chrome 23+, Firefox 19+, Internet Explorer 10+, Safari 5+

Supported features

Navigation Elements

  • Pinch and Reverse Pinch Zoom
  • URL links
  • Article links - display in media deck
  • Page-to-Page links
  • Search-enabled - per issue and publication
  • PDF downloads (if enabled)
  • Archive issues (if allowed by publisher)
  • Advertisers
  • Full Screen mode
  • Orientation handling/Adaptive Layout for mobile devices
  • Spread of Single Page Viewing
  • Left/Right navigation buttons for non-touch devices
  • Slide transition
  • Scrubber - visual page scroll and selection


  • Embedded Video
  • Popup Video
  • Autoplay Video[3]
  • Audio
  • Slideshows

Print Functionality (entire publication, current page, or a specific range of pages)

Smart App Banner - reader notification that a Native App exists for that publication (iOS devices only)

Retail (Catalogs and Circulars) features - Rollovers

Supported customization

Custom/masked publication domain names
Background color and text color of these areas can be customized
  • Toolbar
  • Search Panel
  • Table of Contents


Thermostats integration


  1. Support for Internet Explorer 6 has been discontinued as of December 31, 2009.
  2. Works only with the Flash version of the publication platform.
  3. Autoplay video on the first page is not supported on iOS devices
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